Методологические подходы к оценке качества управления нефинансовыми корпорациями

Abstract

The authors analyze the content of the category “management quality”, systematize and structure the architecture of the elements that describe this category. The methodology for assessing the quality of management of the World Management Survey is presented, which identifies 18 main management practices and includes questions in 5 fields in the areas of manufacturing, healthcare, education and retail trade. Methodological approaches to assessing the quality of management of organizations used by the World Bank, the European Bank for Reconstruction and Development, and the European Central Bank are studied. The parameters of management quality based on the expert evaluation method are analyzed. As a result of the study, the author’s architecture of parameters for assessing the quality of management has been developed, that combines general and specific indicators taking into account industry-specific features of non-financial corporations (trade, construction, industry and transport) in the context of soft skills and hard skills.